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Infy: The Workadia adventure

Jun 8, 2001

Infosys has recently invested Rs 102 m (US$ 2.2 m) into a new venture name Workadia. The others that are involved in the venture are American Express, TIBCO and WestBridge Capital Partners. Lets take a look. Workadia will provides companies with customizable business intranets using which companies will benefit in terms of substantial internal cost savings and improve employee productivity. Central to Workadia's solution set is the Workadia hosted intranet portal, a powerful online work environment designed to help companies deploy web-based solutions to their employees rapidly and efficiently. Through the Workadia portal, employees can access their company's critical information and applications, including: e-mail, eMeetings, calendars, industry news, financial reporting, sales force applications and much more.

Increasingly as information gets more and more critical for success, organisations will be looking for solutions to unlock internally and externally stored information, and provide users a single gateway to personalized information needed to make informed business decisions. Therefore, Workadia will work to provide a bridge between the personnel productivity software and enterprise management software. The corporate intranet solutions that Workadia puts up will provide users with on-line access to applications and services they need to perform their jobs.

To accomplish such goals, the corporate intranet needs to integrated with the existing customer relationship management (CRM), e-Business management, information technology, human resources, financial, and other corporate tools. This is where Infosys comes in, as it will provide the integration services for all these software. The application development for the intranet is also being done by Infosys, which has put up a separate team of a little less than 100 professionals.

The company will generate revenues from three primary sources: licensing fees from customers, consulting fees, and third party product and service sales. The company plans to focus on organisations in the US that are in need of complete business Internet service. The company has already signed up American Express as it first customer.

The market size for such solutions in 1998 was estimated to be US$ 4.4 bn, is expected to grow to a size of US$ 14.8 bn by 2002 according to tdan.com (a newsletter on data administration). Already organisations have started tying up portals like Yahoo and AOL for buying information relevant to them. The corporate intranet has evolved into EIPs (enterprise information portal) that provide users with personalized and role-based views of corporate information.

Undoubtedly information will make the difference between success and failure in new economy; therefore, organisations will have to invest in enterprise information portals. But considering the market conditions it is doubtful that organisations will be spending money on solutions like these. Therefore it might be sometime before Workadia gets clients. As far as Infosys it concerned pay back starts right now, as it will get revenues from developing solutions for the company.

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