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Grievance Redressal / Escalation Matrix
- Investor complaint - IA
- Investor complaint - RA
| Details of Designation | Contact Person Name | Address where the physical address location |
Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Mr. Pranav Padaya | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
+91 8433962967 | pranav@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Head of Customer Care | Ms. Ruhi Khan | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
+91 8422907179 | ruhi@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Compliance Officer | Ms. Sonal Ramachandran | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4003 | sonal@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Head of Investment / Principal Officer |
Mr. Vivek Chaurasia | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4055 | vivek@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Details of Designation | Contact Person Name | Address where the physical address location |
Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Ms. Taslim Rajwani | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4055 | Info@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Head of Customer Care | Ms. Alifiya Vora | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4048 | alifiya@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| Compliance Officer | Ms. Sonal Ramachandran | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4003 | sonal@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
| CEO | Ms. Andrea Rebello | 103, Regent Chambers, 1st Floor, Nariman Point, Mumbai - 400 021 |
022-6143 4088 | andrea@equitymaster.com | 9:30 AM to 6:30 PM Monday to Friday |
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