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  • Investor Complaints

Investor Complaints

  • Investor complaint – IA
  • Investor complaint – RA

IA Data for the month ending - February 2026
Sr. No. Received from Pending
at the end
of last
month		 Received Resolved* Total
Pending#		 Pending
complaints
> 3months		 Average
Resolution
time^
(in days)
1 Directly from Investors Nil Nil Nil Nil Nil Nil
2 SEBI (SCORES) Nil Nil Nil Nil Nil Nil
3 Other Sources (if any) Nil Nil Nil Nil Nil Nil
  Grand Total Nil Nil Nil Nil Nil Nil
Number of complaints received during month against the IA due to impersonation by some other entity: Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
   
Trend of monthly disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 Apr-25 Nil Nil Nil Nil
2 May-25 Nil Nil Nil Nil
3 Jun-25 Nil Nil Nil Nil
4 Jul-25 Nil Nil Nil Nil
5 Aug-25 Nil Nil Nil Nil
6 Sep-25 Nil Nil Nil Nil
7 Oct-25 Nil Nil Nil Nil
8 Nov-25 Nil Nil Nil Nil
9 Dec-25 Nil Nil Nil Nil
10 Jan-26 Nil Nil Nil Nil
11 Feb-26 Nil Nil Nil Nil
12 Mar-26        
  Grand Total   0 0  
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
 
Trend of annual disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 2018-2019 0 0 0 0
2 2019-2020 0 0 0 0
3 2020-2021 0 0 0 0
4 2021-2022 0 0 0 0
5 2022-2023 0 0 0 0
6 2023-2024 0 0 0 0
7 2024-2025 0 0 0 0
  Grand Total   0 0  
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.

Updated on March 06, 2026 | Archives

Subscribers/Clients can lodge their complaints by

  1. Writing directly to the Compliance officer at sonal@equitymaster.com OR
  2. To SEBI at OR https://scores.gov.in/scores
  3. Clients can also submit their complaints on The Securities Market Approach for Resolution Through ODR Portal (SMART ODR Portal) for online conciliation and online arbitration for resolution of disputes / complaints at https://smartodr.in/

Data for the month ending - February 2026
Sr. No. Received from Pending
at the end
of last
month		 Received Resolved* Total
Pending#		 Pending
complaints
> 3months		 Average
Resolution
time^
(in days)
1 Directly from Investors ** 12 12 13 11 3 95
2 SEBI (SCORES) 0 0 0 0 0  
3 Other Sources (if any) 0 0 0 0 0  
  Grand Total 12 12 13 11 3  
Number of complaints received during month against the RA due to impersonation by some other entity: Nil
** Last month pending are 12 instead of 15 because 3 compliants has been resolved in earlier months only and it was an inadvertent error.
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
*Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
   
Trend of monthly disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 Apr-25 2 4 1 5
2 May-25 5 10 1 14
3 Jun-25 14 6 3 17
4 Jul-25 17 2 3 16
5 Aug-25 16 9 7 18
6 Sep-25 18 9 4 23
7 Oct-25 23 3 6 20
8 Nov-25 20 8 5 23
9 Dec-25 23 4 3 24
10 Jan-26 24 3 12 15
11 Feb-26 12 12 13 11
12 Mar-26        
  Grand Total   70 58  
** Last month pending are 12 instead of 15 because 3 compliants has been resolved in earlier months only and it was an inadvertent error.
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
 
Trend of annual disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 2018-2019 4 **48 47 4
2 2019-2020 4 69 72 1
3 2020-2021 1 87 77 11
4 2021-2022 11 91 77 25
5 2022-2023 25 175 192 8
6 2023-2024 8 137 143 5
7 2024-2025 5 45 48 2
  Grand Total   652 656  
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
**2018-19 - Includes 1 complaint received on SEBI Scores portal which was withdrawn in the same year.

 

Updated on March 06, 2026 | Archives

Subscribers can lodge their complaints by writing directly to the Compliance Officer sonal@equitymaster.com.
OR to SEBI at https://scores.sebi.gov.in
Clients can also submit their complaints on The Securities Market Approach for Resolution Through ODR Portal (SMART ODR Portal) for online conciliation and online arbitration for resolution of disputes / complaints at https://smartodr.in/

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