• MAY 25, 2004

Infosys Vs IBM: Converging?

One is the world's largest technology company. The other is India's second largest. The first has US$ 89 bn in consolidated revenues for FY04. The second has a meager 1.3% of the same. However, keeping the 'size' factor aside, these two companies have established benchmarks on the capabilities, vision and execution fronts. In this article, we will try to compare these two technology majors - IBM and Infosys. In case of IBM, we will take into consideration the company's global services and software (products) divisions only.

International Business Machines (IBM)

IBM was incorporated in the state of New York in 1911. Currently, the company derives its revenues from five major streams, viz., global services (48% of revenues), hardware (32%), software (16%), global financing (3%), and enterprise investments (1%). As we have said, for comparison purposes, we would take into consideration only the global services and software division of the company. These two segments have grown at a CAGR of 6% over the period FY00 to FY04. The staid growth is the testimony of the slowdown that had engulfed the global technology industry and had affected IBM's revenues, specifically from these two segments.

Within the global services segment, the company derives the largest chunk of its revenues from strategic outsourcing (40% of global services revenues) and consulting services (30%). Higher contribution from the consulting space is indicative of the domain competency that the company possesses in verticals like telecom, healthcare, utilities and finance. IBM also benefits from the software (products) segment, which contributes to around 16% of the consolidated revenues. The benefit arises from the fact that this segment contributes heavily to the bottomline growth of the company (gross profit margins at 87% in FY04).


Infosys, on the other hand, is recognised globally for its world-class management practices and work ethics. The company has been on a constant move up the software value chain and offers services, among others, like software development (26% of revenues), maintenance (30%), IT consulting (3%) and ITES (2%). The company offers these services through its highly integrated global delivery model. Revenues have grown at a CAGR of 53% between FY00 to FY04, which is significantly higher compared to IBM, albeit at a lower base.

In a case similar to IBM's, as the technology slowdown had engulfed clients across the globe, while volumes continued to remain strong, billing rates were under significant pressure. However, the slowdown has actually provided a fillip to the whole outsourcing space. As such, Infosys has been able to achieve high (relative to the industry) levels of growth through its endeavor of moving rapidly up the software value chain (36% of revenues is derived from high-end services). The company seems just on the threshold of entering into the league of global players like IBM.

However, on the products front, Infosys' move has been rather slow. Its banking product, Finacle, contributes to just around 2% of the consolidated revenues and has not been able to support it falling margins. We believe that the contribution from this segment will continue to remain miniscule (1.6% in FY07).

While this ends the background, it is important to understand that both these majors are trying to enter into each other's space. While IBM is aiming at replicating (and doing that successfully) the Indian offshore model for providing more cost-effective services to its clients, Infosys, with its capabilities on the global delivery front, is trying to develop domain competencies. IBM has established a strong base in India (around 15,000 employees). It has indeed been successful in garnering a huge US$ 750 m 10-year deal from Bharti Televentures for the providing development and maintenance services.

* Returns are calculated on Rs 100 invested in May 2001.
** Based on FY04 earnings.

At Rs 5,318, Infosys is trading at a P/E of 28.7x FY04 earnings and 19.5x our FY06 expected earnings. On the other hand, at US$ 87, IBM trades at around 19.4x FY04 earnings. While the US stocks generally trade at relatively higher valuation levels compared to Indian stocks, the valuations accorded to IBM are indicative of low investor expectations. As far as Infosys is concerned, it trades at an attractive valuation from a 3 to 5 years perspective.

Given this backdrop, is there anything significant that is learnt from this comparison?

  1. Overall, the gross profit margin of IBM stands at 40.6%. But if one were to exclude the profit contribution from the products segment, IBM's global services margins stand at 25.2%. This when compared to Infosys' margin at 47.6% is definitely lower. While we expect Infosys' margins to decline in the future, the company is gradually moving up the value chain and to that extent the rate of decline will be slower.

  2. While we are not sure whether US$ 1 bn of revenues is 'the' threshold limit, surely, it will enable Infosys to showcase its ability while bidding for larger contracts in the future. At the end of the day, the company already has a proven track record of delivering services for over 15 years now. So, the long-term growth prospects, from this perspective, are encouraging.

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