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In recent days the number of subscribers writing in to us with complaints that our e-letters are not being delivered to them has increased significantly. At our end we are talking to various email service providers to sort this out. But there is something that you can do to ensure delivery of our e-letters (The 5 Minute WrapUp, The Honest Truth, The Daily Reckoning and The Straight From The Hip)... Read on below.
We at Equitymaster applaud all efforts to protect you from spam emails. However, the current systems for stopping spam emails are far from perfect. They often block e-mail that you've requested, but that fits somebody's idea of what spam looks like. As a result, you might unexpectedly find you're not getting your Equitymaster newsletters regularly.
As it happens, there's something you can do to keep emails from us from falling into your spam or junk mail folders. You can fight the blacklists with a "white-list". White-list us now, before your delivery is interrupted.
One thing you can do no matter what e-mail system you're using is add the following email addresses to your address book.
Equitymaster.com E-mail Addresses
In addition, here are some instructions on how to ensure that you receive your Equitymaster newsletters for some of the more popular email services.
AOL Open your latest Equitymaster newsletters e-mail.
For AOL version 9.0: you can ensure that your Equitymaster newsletters are delivered to your Inbox by adding our sending address to your "People I Know" list.
Click the Add Address button (over on the right) to add Equitymaster to your "People I Know" list.
Yahoo Open your Yahoo mailbox.
To ensure that your Equitymaster newsletters are delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:
Click Mail Options.
Next, click Add Filter.
In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent Equitymaster newsletter.
At the bottom, where it says Move the message to, select Inbox from the pull-down menu.
Click the Add Filter button again.
Log on and click the Mail tab to get into your mailbox.
If you're using Hotmail, you can ensure that your Equitymaster newsletters are delivered to your Inbox by adding our "From" address to your Safe List. Here's how:
Click Options (it's over at the top right, next to Help).
Click Junk e-Mail Protection.
Select Safe List.
In the space provided, enter the address in the "From" line of your most recent Equitymaster newsletter.
When you see the address you entered in the Safe List box, click OK.
Alternatively, you can add the Equitymaster "From" address to your Contacts list:
Open your latest issue of Equitymaster newsletter.
Click the Save Address button. (It's over to the right in the line of options just above the e-mail.)
Open your Gmail inbox
To ensure that your Equitymaster newsletters are delivered to your Gmail Inbox (not the Spam folder), you can instruct Gmail to filter it to your Inbox. Here's how:
Click Create a filter Options (available under "Settings")
Add @equitymaster.com in the From box and click on Next Step
Check the Never send it to Spam box and click on create filter
Please Note: Google has recently started to automatically divide the emails you receive under three tabs - Primary, Social and Promotions. So, after you've followed the steps given above, we'd request you to make just one more change in your inbox to ensure that all our emails, with our investment ideas, land right where you see them first - Your Primary Tab. Click Here for a step-by-step guide on how to do it.
Microsoft Outlook Open any Equitymaster newsletter, then add the sender or the sender's domain to your Safe List.
If you're using Outlook 2003 for your e-mail, you can make sure your Equitymaster newsletters are delivered to your Inbox by letting Outlook know you consider it safe. There are a few ways you can do this:
Find the address in the "From" line of your most recent Equitymaster newsletter and add it to Personal Contacts in your Outlook Address Book.
Open any Equitymaster newsletter, then select Mark as Not Junk
Many popular e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to white-list the folks you want to receive e-mail from. If you're using this sort of e-mail system and you either aren't getting your Equitymaster newsletters or want to make sure you continue to receive your e-letters in the future, you can do something about it.
Contact the customer service people or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that Equitymaster newsletters are e-mail that you asked for and value. Ask them if they can white-list Equitymaster. (Unfortunately, some e-mail systems don't allow white-listing.) If they do white-list, they'll probably ask you for some information about us. Here's what to tell them:
Sending Address: If they ask for our address, give them the address in the "From" line of your most recent Equitymaster newsletter.
Domain: If they need to know the domain we're mailing from, tell them this:
equitymaster.com, IP Address: 220.127.116.11
Thank you for white-listing us! If you are having any difficulty in white-listing us, please write in to us with the details of the email service that you are using.