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Investor Complaints

Data for the month ending - January 2023
Sr. No. Received from Pending
at the end
of last
month
Received Resolved* Total
Pending#
Pending
complaints
> 3months
Average
Resolution
time^
(in days)
1 Directly from Investors 8 11 6 13 1 15
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources (if any) 0 0 0 0 0 0
  Grand Total 8 11 6 13 1 0
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
   
Trend of monthly disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 Apr-22 25 15 15 25
2 May-22 25 20 25 20
3 Jun-22 20 24 16 28
4 Jul-22 28 19 21 26
5 Aug-22 26 12 23 15
6 Sep-22 15 19 25 9
7 Oct-22 9 18 16 11
8 Nov-22 11 13 17 7
9 Dec-22 7 12 11 8
10 Jan-23 8 11 6 13
11 Feb-23        
12 Mar-23        
  Grand Total   163 175 13
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
 
Trend of annual disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 2018-2019 4 **48 47 4
2 2019-2020 4 69 72 1
3 2020-2021 1 87 77 11
4 2021-2022 11 91 77 25
  Grand Total   295 273 25
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
**2018-19 - Includes 1 complaint received on SEBI Scores portal which was withdrawn in the same year.

 

updated on February 7, 2023 | Archives